Privacy Policy

Effective Date: 01 January 2025

1. Introduction
Welcome to Post Dot Com ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

2. Information We Collect
We may collect the following personal information when you use our services:

Name, surname, and contact details (email, phone number, and address)
Identity number or Vehicle registration details
Payment information
Communication records (emails, WhatsApp messages, or other interactions)
Any other information necessary to process your motor vehicle licence renewal

3. How We Collect Information
We collect your information when:

You contact us via email, WhatsApp, or our website
You provide details for a motor vehicle licence renewal
You make a payment for our services
You visit our website (via cookies and tracking technologies, where applicable)

4. How We Use Your Information
Your personal information is used for the following purposes:

Processing and facilitating your motor vehicle licence renewal
Communicating with you regarding your request or service updates
Verifying your identity and payment details
Delivering your renewed licence disc to your specified address
Complying with legal obligations and responding to regulatory requirements
Improving our services and customer experience

5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:

Third-party service providers assisting in the renewal process (such as courier services or government agencies)
Law enforcement or regulatory authorities if required by law
Payment processors for secure transactions

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, while we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights Under POPIA
As a South African data subject, you have the right to:

Access, update, or correct your personal information
Request deletion of your data, subject to legal retention requirements
Object to the processing of your data for certain purposes
Withdraw consent for communications
Lodge a complaint with the Information Regulator if you believe your data is misused

8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities of our website.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@postdotcom.online
WhatsApp: +2783 692 9662
Website: www.postdotcom.online

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.